Privacy Policy
As per our privacy policy, Eyes for Life lenses will process your personal data when you are visiting and using our website www.eyesforlifelenses.co.uk, including the services provided there.
You can find the information regarding your personal data and how Eyes for Life lenses processes it. Eyes for Life lenses is responsible for any processing of your personal data regarding how and why we hold and use your personal data.
We process your personal information in accordance with the General Data Protection Regulation 2016 (GDPR).
What Personal Data Do We Process?
We collect personal data when you purchase lenses from our website, and when you sign up for newsletters, contact our customer service team, or when visiting our website. This personal data may include the following: your first and last name, e-mail address, telephone number, delivery address, payment details, IP address, behaviour on the website, and any additional information provided on a voluntarily basis.
Storage period – all information will be deleted unless otherwise specified
Purpose of Processing Your Data?
When you purchase lenses from our website, we will process your personal data to fulfil our contractual obligations towards you. Our system will identify the information you provide in order for us to complete your purchase.
Storage Period
Your personal data will be processed during the term of our contract and will be erased thereafter unless you choose to receive our newsletters. The storage period applies also to any unsuccessful purchases due to lack of funds via your chosen method.
If you choose to opt-out or unsubscribe from our marketing, we will no longer process your personal data. We will also erase any personal data we hold within 1 year.
Direct Marketing
When you register and sign up for news, offers, or purchases, we will process your personal data to provide the services as requested by you. Our direct marketing is based on profiling; therefore you will receive customised information based on certain factors. The following types of personal data that compiles a profile are based on location, previous purchases, and your behaviour on our website.
Check Out / Incomplete Purchase
If you have initiated a purchase on our website and have provided your email address in connection but have not completed the final step of purchase, our system will send you an email with a link to your shopping cart solely for the purpose of reminding you of your uncompleted purchase. You have the right to opt-out by contacting Eyes for Life Lenses at: info@eyesforlifelenses.co.uk
Cookies
In order for us to provide a personalised experience for you on our website, we use cookies to store and occasionally track information about you. Cookies are a text file that are sent to your browser and stored on your hard drive for quick and easy access on your next visit.
If you prefer to not have your personal information stores by cookies, you can configure your browser to notify you whenever a cookie is received.
Data Security
To protect your personal data, at Eyes for Life Lenses, we employ technical and organisational security measures. We regularly review our security and procedures to ensure our systems are secure and protected.
If you have any questions relating to how we handle your personal data, please contact us at: info@eyesforlifelenses.co.uk
Any changes and updates to our website privacy policy will be communicated via this website which will be updated.
Other useful links : Delivery & Return Policy